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Legal Terms That Actually Make Sense

spinarium operates where state law permits, and these terms spell out exactly what that means for your account, your data, and your activity on the platform.

State-by-state eligibilityAccount data handled securelyPayPal, Venmo, Play+ coveredClear contact paths for disputesPlain-language policy
spinarium Legal Terms That Actually Make Sense
HOW WE HANDLE THIS

Data, Security, and Account Transparency

We built our policy practices around the reality that your account holds real money — PayPal balances, Play+ loads, and pending payouts. That means data handling, session security, and clear retention rules aren't optional details. Here's how each piece works in practice.

Data We Hold

We store your name, contact details, payment method references, and betting history only as long as your account is active or as state law requires for audit purposes.

Cookie and Session Handling

Session cookies let you stay logged in as you move between mobile and desktop. You can clear cookies at any time; doing so will log you out but won't affect your account balance or history.

Account Security Practices

We use SSL encryption on every account page and require identity verification before releasing withdrawals. If we detect an unusual login, we prompt re-authentication through your registered email.

Requesting Changes

You can request a copy of your account data or ask us to delete it by contacting support through the email path above. We respond to verified requests in line with applicable state privacy rules.

POLICY CONTACT PATHS

Reach Us on Legal or Account Questions

Have a question about how a term applies to your specific account, or want to request a change to your stored data? Three direct paths get you there. For anything time-sensitive — a disputed transaction involving PayPal or Venmo, or a withdrawal hold — live chat is the fastest route. Email is best for formal written requests, like asking us to delete your account data or dispute a term in writing. The account help center covers most policy questions without you needing to reach out at all.

Live Chat Connect with an agent directly through the chat icon in your account dashboard — use this for active disputes or urgent account holds.
Email Support Send formal requests — data access, account deletion, written dispute — to our support address listed in your account settings under Contact Us.
Account Help Center Browse policy articles in the Help section of your account. Most common legal questions about eligibility, data, and payments are answered there.

Policy Questions We Hear Most

These are the legal questions that come up most often from account holders in eligible states. If yours isn't here, the Help Center or live chat will get you a direct answer.

Access depends on your state's laws. We operate only in states where online betting is permitted. Check your state's current regulations before opening or funding an account.

We collect the information needed to verify your identity, process payments through PayPal, Venmo, or Play+, and maintain your account. We do not sell your data to third-party marketers.

Yes. Email our support team with a verified request from your registered address. We will compile and deliver your account data in line with the privacy rules applicable in your state.

State regulations and payment processor rules both require us to confirm your identity before releasing funds. Submitting your ID through the account dashboard is the one step that unlocks the payout.

Cookies keep your session active so your account state on your phone carries over when you log in on a desktop browser. Clearing cookies logs you out but leaves your balance and history intact.

The conflicting clause does not apply to you. The rest of the terms remain in effect. If you believe a specific clause affects your account, contact support and we will clarify how it applies.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.